We’re here to help you with your Caketo experience
At Caketo, customer satisfaction is our top priority. If you have any questions regarding orders, delivery, payments, or app usage, our support team is always ready to assist you.
If you’re facing issues with your order such as incorrect delivery, damaged items, or missing products, please contact us within 24 hours of delivery for quick resolution.
Our delivery partners work hard to ensure timely deliveries. In case of delays due to weather, traffic, or unforeseen circumstances, our support team will keep you informed.
Refunds and cancellations are processed as per our policy. For eligible cases, refunds will be credited to the original payment method within 5–7 working days.
Email: support@caketo.com
Phone:+91 8953486445
Support Hours: 9:00 AM – 9:00 PM (All Days)
We value your feedback! If you have suggestions to improve our services, feel free to reach out. Your ideas help us make Caketo better every day.